How do you keep my property secure?

Controlled property access

Smart locks issue temporary, guest-specific entry codes that activate for the reservation and expire at checkout. Lock activity and status help us monitor access.

Additional safeguards

We use guest screening and noise-monitoring devices to help protect properties and neighbours. Exterior cameras must be disclosed accurately on booking listings, including their coverage and recording capabilities. Owners must maintain suitable short-term rental insurance.


Key takeaway: Smart locks issue temporary, guest-specific entry codes that activate for the reservation and expire at checkout.

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