Property Owner Questions

As involved as you would like. Aisling Baile is designed to take the day-to-day work of vacation rental management off your plate, including guest communication, listing oversight and coordination of property services.

We still keep owners informed and involved in decisions that matter, such as property improvements, availability and major expenses. Our goal is to take all of the work off your plate, and leave you collecting a cheque each month, hassle-free.

Yes. You can reserve your property for personal stays, subject to dates that are already booked and the terms of your management agreement.

We recommend planning personal stays as early as possible, particularly around peak travel periods. Blocking popular dates can affect rental revenue, so we can help you consider the trade-offs.

We aim to give owners visibility into upcoming reservations and property availability through our owner reporting and communication process.

You will be granted owner access to our property management software (PMS), where you can see a calendar-view of your current and upcoming reservations, nightly rates, upcoming payments and more. You can update the notification that you would like to receive; however, when we create your account, we automatically select you to to be notified of any confirmed and cancelled reservations. You can choose to receive notifications through email, text message or through PMS push notifications.

Homeowners are paid by the 15th of each month via Electronic Funds

Transfer (EFT) Payment. You will also receive a statement that includes:

The check-in and check-out dates of each reservation

Total amount collected

Total expenses and/or management fee

Yes. We believe owners should understand how their property is performing, including bookings, revenue and relevant operating expenses.

We have a dedicated revenue manager who can create reports for both past and projected revenue, along with listing-specific suggestions on how to improve revenue.

We use guest communication, property access procedures and operational oversight to help protect the homes we manage. Each house is equipped with a smart lock, which tracks what code(s) are used to enter the property at any given time, along with its current locked status. Each guest is provided with a personal, temporary code that is enabled only at the time of check in, and automatically removes itself at checkout.

Each property is required to maintain adequate home insurance that is insured for short-term rental usage. Should you wish to use exterior cameras on the property, we must be notified as listings need to disclose this information to guests at the time of booking, along with information on what area the camera is recording, whether it records audio and/or video, and how long the information is stored for.

If damage is reported or discovered, our team documents the issue, assesses what needs attention and communicates with the homeowner. Where appropriate, we may pursue a claim through the booking platform or another applicable process.

For most platforms, we have 14 days to submit a claim through their provided insurance policies; for any outstanding damages, we will coordinate a claim with you and your home insurance provider.

Aisling Baile is the owner of the listing, including the professional photos that are included as part of the onboarding process.

Start by contacting Aisling Baile with your property location, type, size and current rental status. We will discuss your goals and whether the home is a good fit for our management services.

If we move forward, we review the property, discuss management terms and outline the steps needed to prepare it for guests.

Onboarding timelines vary depending on the property’s readiness, required permits, photography, furnishings, access setup and any outstanding maintenance.

Once we review your home, we can provide a more realistic timeline and a checklist of what needs to happen before the listing goes live. Once the property is ready to go live, we schedule photographers to get there asap, and get your listing up within 1-3 business days once the photos are completed.

Before hosting, your property should be legally eligible for short-term rentals, appropriately insured, safe, clean and equipped for guests. Requirements can include a business licence, provincial registration, strata approval or other local permissions.

You will also need reliable access arrangements, essential furnishings and supplies, and a plan for cleaning and maintenance. We can help identify property-specific preparation items.

Many communities require a business licence or other local approval for short-term rentals, but the rules vary by municipality, regional district and property type. Provincial registration requirements may also apply.

We recommend confirming the exact rules for your address before advertising or accepting reservations. Aisling Baile can help you identify the relevant authorities, but owners remain responsible for meeting applicable requirements.

Yes. Owners should have insurance that specifically accommodates the way the property is used, including short-term rental activity where applicable. Standard homeowner policies may not provide sufficient protection.

Discuss your rental plans with a licensed insurance professional and review liability, property damage and loss-of-income coverage. Booking-platform protections should not be treated as a replacement for suitable insurance.

All short-term rental guests expect a fully furnished, move-in-ready home with comfortable sleeping spaces, kitchen essentials, linens and basic household supplies.

If your property is not yet guest-ready, we can discuss the furnishings and setup needed for your intended guest market. Recommendations depend on the size, location and positioning of the home. We also have preferred rates with a number of furnishing companies (such as Article, Crate & Barrel, Bouclair and more) that we can use to offset the initial costs of furnishing your home.

The most valuable amenities depend on your location and target guests. Reliable Wi-Fi, comfortable beds, a well-equipped kitchen, laundry and convenient parking are strong foundations for many vacation rentals.

Features such as hot tubs, air conditioning, pet-friendly policies, gear storage or outdoor spaces may improve appeal in certain markets. We focus on practical upgrades rather than assuming every premium feature will pay for itself.

A successful vacation rental combines a desirable location, accurate listing, thoughtful amenities, consistent cleanliness, responsive guest service and pricing that reflects demand.

It also needs to make financial sense after cleaning, utilities, maintenance, insurance and management costs. Performance varies, and no property can be guaranteed a particular occupancy or income.

Yes. The process for ending management services is governed by the notice periods, obligations and other terms in your signed agreement.

We recommend reviewing those terms before signing. If you decide to move on, we can discuss the transition of reservations, access systems and other operational details, subject to platform rules and contractual commitments.